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Krystal Grand Cancun All Inclusive Exterior photoKrystal Grand Cancun All Inclusive Interior photoKrystal Grand Cancun All Inclusive Exterior photo

Krystal Grand Cancun All Inclusive – A Favorite for Families in Cancun

•
6.7|Nice
Check rooms and rates
From$122 /nightOnly on Our Website-10%
Check-in
12Nov
Check-out
13Nov
Guests
2 Guests
Key details

About the Hotel

Boulevard Kukulkan Km 8.5, Cancun, 77500
-
Steps from the beach
Nice
6.7
7.1
/10
4.0
/5

4-star oceanfront Cancun resort with exclusive Altitude Club

Amenities & Pools

Krystal Grand Cancun All Inclusive sits on a private white-sand beach with calm waves suitable for swimming. The hotel has four outdoor swimming pools, including an adults-only infinity pool and a bi-level pool with a swim-up bar. Guests also have access to a full-service spa with massage, body treatments, sauna, and a spa lounge.

Rooms & Suites

All guest rooms offer private balconies with ocean or city views. The Altitude Club provides exclusive lounges, a private bar, and a separate breakfast area for its guests. Room service is available 24 hours, and each room has a stocked mini-fridge with beer and soft drinks.

Dining

The hotel operates six on-site restaurants, including Ayami Japanese with Hibachi tables, Risotto Italian, and The Grill serving steaks and fondue. Guests can also eat at the beachside Red Fish cevicheria or the main O restaurant buffet with omelet and taco stations. Themed dinner nights and a coffee house on site provide additional variety.

Location & Nearby

The property is located in Cancun's Hotel Zone, a 25-minute drive from Cancun International Airport. Coco Bongo nightclub, shopping centers, and the El Rey Mayan ruins are within walking distance. A large supermarket and the Isla Mujeres ferry dock are just a 5-minute walk from the hotel.

Family & Kids

Families receive a dedicated kids' club and a separate children's playground with indoor and outdoor play areas. Special kids' meals are available at the buffet and restaurants, and the hotel offers a children's pool separate from the main pools. Babysitting services and board games are available upon request.

Highlights

Beach: Private beach with calm swimming waters

Pools: Infinity pool & bi-level pool with swim-up bar

Dining: 6 restaurants including Japanese Hibachi

Exclusive: Altitude Club with private lounges & bar

Location: 25 min from airport, walk to nightlife

Family: Kids' club, playground, and children's pool

“Krystal Grand Cancun benefits from a prime beachfront location, putting guests directly on Cancun's desirable shore. I find the diverse dining options and multiple pools-including an adults-only infinity pool-to be a genuine advantage. While some aspects need attention, the property's location and potential for both family fun and sophisticated getaways remain noteworthy.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Deluxe Double Room Sea View
    2 persons
    475 sq. feet
    2 Double beds
    Air conditioning
    Balcony
  • Double or Twin Room Partial Sea View
    2 persons
    475 sq. feet
    2 Double beds
    Air conditioning
    Balcony
  • Altitude Suite 2 Double Beds
    2 persons
    540 sq. feet
    2 Double beds
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Golf course
  • Billiard tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Beauty treatment
  • Body wraps
  • Massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Krystal Grand Cancun All Inclusive offers a delightful array of dining options, each highlighting unique flavors and atmospheres that cater to diverse palates and preferences. Guests can immerse themselves in local Mexican cuisine or explore international delights while enjoying family-friendly settings and romantic spots for intimate dinners.
Krystal Grand Cancun All Inclusive Restaurant photo
Krystal Grand Cancun All Inclusive Restaurant photo
Krystal Grand Cancun All Inclusive Restaurant photo

Restaurant O

Mexican, Tex-Mex, Local, International, Latin American
Ambiance
Family-friendly
Key Offerings
Enjoy hearty breakfast options and dinner selections that embrace both local ingredients and international flair, all in a welcoming atmosphere perfect for creating family memories.
Reservation
not needed
Breakfast: 06:30 - 11:30, Dinner: 18:30 - 23:00

The Grill

International, casual dining
Ambiance
Family-friendly
Key Offerings
This lively spot serves up a variety of international favorites for lunch and dinner, offering a casual atmosphere where guests can savor delightful dishes together.
Reservation
not needed
Lunch: 12:30 - 17:00, Dinner: 18:30 - 23:00

Lounge and Terrace

American
Ambiance
Modern
Key Offerings
Perfect for brunch, this chic lounge embodies contemporary elegance, serving signature American dishes in a relaxed atmosphere with stunning views.
Reservation
not needed
Brunch: 12:30 - 17:00

Risotto

Italian
Ambiance
Romantic
Key Offerings
Dine on authentic Italian cuisine in a romantic setting, where delectable pasta and specialty dishes take center stage, enhancing every evening with intimacy and flavor.
Reservation
recommended
Dinner: 18:30 - 23:00

Ayamí

Chinese, Indian, Japanese, Asian
Ambiance
Modern
Key Offerings
A fusion of flavors awaits at this Asian bistro, presenting a vibrant menu that celebrates the best of Chinese, Indian, Japanese, and other Asian cuisines.
Reservation
recommended
Dinner: 18:30 - 23:00

Krystal Grand Cancun All Inclusive Location

Boulevard Kukulkan Km 8.5, Cancun, 77500
Map view
Nearby
Night club
Coco Bongo
1300 ft
Night club
Palazzo
700 ft
Beach
Mandala Beach Club
1500 ft
Beach
Playa Forum
2000 ft
Amusement Park
Delphinus Dreams
500 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1800 ft
Night club
Mandala Nightclub
1700 ft
Night club
Daddy'O
1700 ft
Punta Nizuc - Cancún 210
Playa Lagarto
2000 ft
Restaurants
Restaurante Ayami
100 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Tradewinds Restaurant
300 ft
Boulevard Kukulcan The Royal Caribbean
La Bastille
500 ft
Boulevard Kukulcan Manzana 51
The Moongate
500 ft
Boulevard Kukulkan Km 9.5
El Mercado
1000 ft
Boulevard Kukulcan Hyatt Ziva
Isla Contoy
700 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
La Joya
800 ft
Kukulcan Blvd 9. 5
Hacienda El Mortero
1200 ft
Blvd Kukulkal Km. 9.5
Mextreme
2200 ft
Zona Hotelera Km 9 In Front Of Convention Center
Vips
1100 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Explore Cancun
Explore Cancun
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Coco Bongo
Coco Bongo
5 minutes' walk
A vibrant nightclub known for its spectacular shows and lively atmosphere, perfect for an unforgettable night out.
Playa Forum
Playa Forum
7 minutes' walk
A popular beach destination featuring lively events, water sports, and nearby bars and restaurants.
Cancun Convention Center
Cancun Convention Center
12 minutes' walk
A key venue for conferences and events, hosting cultural exhibitions and large gatherings throughout the year.
Galeria Balance Cancun
Galeria Balance Cancun
10 minutes' walk
An art gallery showcasing contemporary Mexican art, with rotating exhibitions and a dedicated local artist space.
Delphinus Dreams
Delphinus Dreams
2 minutes' walk
An unforgettable experience swimming with dolphins, with various packages available for all ages.
Water Park at The Grand
Water Park at The Grand
20 minutes' walk
A fun-filled water park featuring slides, pools, and relaxing cabanas ideal for families and thrill-seekers.
Yoga Classes
5 minutes' drive
Relaxing yoga sessions available nearby, perfect for unwinding and finding balance during your holiday.
Restaurante Ayami
Restaurante Ayami
1 minute' walk
A cozy spot offering delicious Japanese cuisine with a range of sushi options, perfect for casual dining.
La Bastille
La Bastille
2 minutes' walk
Elegant French dining with a gourmet menu, ideal for a romantic night out with exceptional service.
El Mercado
El Mercado
4 minutes' walk
A vibrant marketplace featuring local foods and unique crafts, perfect for tasting authentic Mexican flavors.
The City Nightclub
The City Nightclub
9 minutes' walk
A lively nightclub featuring international DJs and themed parties, offering a premier nightlife experience.
Mandala Beach Club
Mandala Beach Club
6 minutes' walk
An upscale beach club with cabana rentals, live DJs, and a vibrant atmosphere, great for daytime lounging and nightlife.
Tips on navigating the city
  • City Centre
    Cancun 17 min  ·  6.8 mi
  • Airports
    Cancun (CUN) 36 min  ·  14.9 mi
    Isla Mujeres (ISJ) 40 min  ·  16.4 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 22044.85 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2007
Number of floors:
14
Number of rooms:
514
Former name
Hyatt Regency Cancun

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
7.5/10
Comfort
7.7/10
Facilities
7.1/10
Free Wi-Fi
8.4/10
Location
8.9/10
Staff
7.5/10
Value for money
6.7/10
Pros
Helpful staff
Clean room
Good location
Delicious food
Attentive bar staff
Cons
Poor air conditioning
Guest reviews
based on 6825 reviews
4/5
based on 414 reviews
6.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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